|
Services for Members
Representing, Lobbying
-
The Federation promotes and defends the interests of its members by providing a strong voice for hotel and guesthouse proprietors on issues which impact on their business.
-
The Federation is officially recognised by government and state agencies as representing the industry, and serves as the voice for hotels and guesthouses with both local and national government. It is frequently called on to give the industry view and to participate in a wide range of bodies set up to consider future policy and/or legislation.
-
The Federation protects the interests of its members at European level by its active involvement in HOTREC, the European representative body for hotels and restaurants.
Marketing, Promoting
-
The Federation produces the annual “Be Our Guest” guide, Ireland’s major full colour illustrated guide to hotels and guesthouses. Distributed overseas through Tourism Ireland offices, Be Our Guest is also available through all Failte Ireland and Northern Ireland Tourist Board Information Offices. Entry to the guide is offered at a reduced rate to members.
-
www.irelandhotels.com is the Federation’s website for Be Our Guest. Through this site, Be Our Guest entrants have an online reservation facility, enabling them to obtain bookings through global and internet distribution systems. It also provides the opportunity to promote their special offers and to sell gift vouchers online. This site is linked to other websites and promoted by the Federation in media advertisements and at industry trade shows.
-
Working closely with Failte Ireland and Tourism Ireland, the Federation has a major input into how members’ hotels and guesthouses are marketed both at home and overseas.
-
The Federation has representation on Failte Ireland’s Tourism Marketing Partnership (TMP) and on the Board of Tourism Ireland Ltd, the all Ireland Tourism Company promoting the entire island of Ireland.
-
The Federation regularly provides members with opportunities to advertise and promote their business on a co-operative basis.
-
The Federation, its marketing committee and members participate in seminars and workshops, which address specific marketing issues.
-
The Federation provides advice and assistance to members on their sales and marketing activities.
Communications
- An “Alert” System is operated, warning members about “Walk-Outs” and other fraudulent guests.
- Members Memos and fact sheets are circulated on specific pieces of legislation advising members on specific items of interest to them.
Advice, Information Service
- The Federation assists members on economic, legal and technical matters, including grading, copyright, safety legislation, fire precautions, liability insurance, labour relations, licensing, taxation, suppliers and information technology.
- In conjunction with associate members, the Federation provides information on the availability of products and services related to the hotel industry.
Quality Employer Programme
- Through this programme, launched in November 1996, the Federation assists members to adopt and maintain the highest standards of employment.
- The programme outlines a code of practice with standards covering all areas of employment, including recruitment and selection, contracts of employment, training and exit interviews.
- Full assistance is provided, free of charge, to all members wishing to be accredited to this programme.
|
