Since launching the first true Guest Communications solution to the hotel industry in 1999, Digital Alchemy has become an established leader in customer relationship management and e-campaign solutions for the global hotel and spa market. With a comprehensive suite of integrated e-mail CRM offerings, the product line has grown to include a powerful and flexible set of tools for building and maintaining profitable relationships with current and prospective hotel and spa guests. 

 

In an economy with inevitable competitive web booking rates, the magic of Digital Alchemy’s powerful services is made evident by resulting ROI. Our marketing strategies ensure your messages to guests demonstrate the highest quality of services while driving your incremental revenue. Our technologies allow you the advantage of high customer data capture rates, which forms the basis of further targeted eMarketing. 

 

Digital Alchemy clients include some of the most prestigious independent hotels and resorts in 53 countries.