IHF Diary

  • National Council & Management Committee Meeting
    22/11/2017 - 10:00am to 4:00pm
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Property Name: 
Abbey Court Hotel, Nenagh.
County: 
Tipperary

Employment Type:

Department: 
Reception

 Mid West of Ireland Leading superior three star hotel easily accessed just off main M7 Dublin to Limerick Road. 83 spacious and elegant guestrooms, 24 3,5,8 bedroom holiday homes. Magnificient landscaped gardens, award winning Cloister Restaurant, Abbots Bar, Trinity Leisure Club, Creche, Hair and Beauty Salon. Leading wedding venue in Mid West.

Required Qualifications: 
Main Purpose of Job To liase in a friendly and efficient manner with guests on arrival, whilst in-house and on departure, ensure correct billing of guest accounts and the smooth flow of communication between departments Main Duties To communicate hotel services to guests. To facilitate in the check-in and check-out of guests to the standard required in the hotel. To carry out the hotel customer care procedures at all times. To ensure that house policies regarding cash handling. To ensure that message handling is carried out to the standard required at all times. To handle reservations, amendments, cancellations, brochure requests and general enquires to the house standard at all times. To be vigilant in the acceptance of all methods of payment. To operate the telephone in an efficient, friendly manner, to the standard of procedure at all times. To assist in the smooth flow of communication within the department and throughout departments at all times. To communicate the local knowledge of both the town and hotel history and to communicate local amenities / facilities to guests. To exhibit a good knowledge of All in House facilities and promote use of same. To encourage an environment which promotes employee morale and encourages the Team to have pride and commitment in their area of work. To maintain at all times a good working relationship with your fellow workers and Management. To be flexible with regard to working hours in order to handle any unexpected requirements.
Required Skills: 
An exciting opportunity has arisen at our busy 3* hotel for an experienced hotel Receptionist to join our team. We are looking for enthusiastic & motivated individuals to join our Front Office team. The ideal candidate should have previous experience within 3* hotels, they will also need to have excellent communication skills and excellent telephone skills. They must display a positive attitude towards their role and ensure all guest’s enquiries are handled professionally and efficiently. This position is 5 days over a 7 day roster which will include weekend and shift work.
Apply to
First Name: 
Deirdre
Surname: 
Daly
Job Title: 
HR Manager
Phone Number: 
067 41111
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