IHF Diary

  • IHF Management & Council Meeting
    24/01/2018 - 10:00am to 4:30pm
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Property Name: 
Blue Haven Hotel Kinsale
County: 
Cork

Employment Type:

Department: 
Reception

We have a fantastic new vacancy for Receptionist in the award winning Blue Haven Hotel. 

You would join a highly motivated team who are very passionate about customer service. 

Objective of the Role 

Reporting to the General and Front Office Manager, the Receptionist is the first person that a guest meets on arrival to the Hotel, therefore it is of utmost importance that all staff present a friendly and professional image to our guests at all times. 

Key Duties and Responsibilities 
 

  • Greet and welcome our guests to the Hotel.
  • Register the guests and take payment.
  • Answer any queries the guest may have on in house facilities and tourist information.
  • Take responsibility for the security of the keys.
  • Update all guest information in the computer.
  • Take and confirm reservations to our guests.
  • Deliver a high level of customer service at all time
  • Ensure all our guests & customers’ needs are met

Requirements: 
 

  • Min of 2 yrs experience in a similar role
  • Experience of working on a central reservations computerised system
  • Excellent customer care skills.
  • Excellent IT Skills
  • Be able to work on your own initiative and also part of a team
  • Ability to work under pressure
  • Excellent oral and written communication skills.
  • Fluent Oral and Written English

Salary: DOE 

About Blue Haven Collection: 

The Blue Haven Hotel in an Award Winning Hotel, located in the heart of Kinsale, just 25 minutes from Cork City. Winner of the Boutique Hotel of the Year 2017 and Best Hotel Breakfast 2017 and winner of the Quality Employers Award in 2016. The Hotel has 16 Bedrooms and an associated 16 Bedroom 5 Star Guesthouse. The hotel hosts a very busy bar & restaurant, Aperitif Wine & Tapas Bar and Hamlets Bar. 

Apply to
First Name: 
Aine
Surname: 
Keane
Phone Number: 
021 4772209
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