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    22/11/2017 - 10:00am to 4:00pm
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Property Name: 
Tierney's IT Solutions
County: 
Clare

Employment Type:

Department: 
Other
*other department: 
Customer Service
Tierney’s are well regarded as the leading independent IT Solutions provider to the Hospitality Industry, with over 25 years’ experience, we provide the complete range of IT products, support and consultancy services across Ireland. Required for our fast growing customer services division and reporting to the IT Customer Service Manager, this full time role may span one or more areas of expertise, this will depend on the candidate’s ability to learn and absorb complex technologies. Successful candidate’s duties will include: 
 
  • Working closely with our dedicated customer support desk to deliver support and solutions to our client base.
  • Liaising with clients, suppliers and staff members to resolve issues effectively & efficiently.
  • Troubleshooting/ Resolving Hospitality Software / POS issues.
  • Providing back up support for software (Email setup and troubleshooting etc).
  • Troubleshooting computer / POS hardware & peripherals.
  • Coordinate with third parties providing services to our client base.
  • Some out of hours cover for Customer Support issues.
Required Qualifications: 
Graduate calibre – 3rd Level IT Qualification
Required Skills: 
Working knowledge of MS products Experience in IT Administration role an advantage Knowledge of Hotel PMS / POS systems an advantage Knowledge of Accounts and Payroll applications Strong troubleshooting and problem solving skills Some support / repair knowledge of computer equipment & peripherals would be an advantage Excellent communication and interpersonal skills A flexible and positive attitude to work and a demonstrable passion for computers and IT
Apply to
First Name: 
Renae
Surname: 
Downes
Job Title: 
Sales & Marketing Manager
Phone Number: 
065 6828281
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