Innsight
Budget 2007 / Golf Classic / 36th Ryder Cup / Online Tourism / Lansdowne / Killarney Great Southern

Pages 1-4
Burren / Tourism Ireland / 'Irish Welcome Awards' / IHF Golf Day 2006 / Financing Hotels

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Pages 1-4 / Pages 5-8 / Pages 9-12 / Contents

October 2006

innsight inside:

Page 2

Major Coup for Lansdowne Road

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Success for Tourism Ireland Ad Campaign

Page 8

Innsight Interview: John O’Donoghue TD

BUDGET 2007: MEASURES NEEDED TO INCREASE COMPETITIVENESS

The IHF is urging the Government to include four key proposals in the forthcoming Budget 2007 in order to increase competitiveness and promote development within Ireland’s tourism sector. In its pre-budget submission Improving Tourism Competitiveness presented to Brian Cowen, TD, Minister for Finance, the IHF recommends that:

  • VAT should be recoverable on hotel costs for business visitors so as to level the playing pitch for Ireland in attracting international conferences
  • An extra €10m should be allocated to tourism marketing funds;
  • A more equitable model for local authority charges be introduced;
  • A hotel energy efficiency programme be established.

The IHF states that Ireland’s hotel VAT rate of 13.5% is the sixth highest in the EU and the second highest within the eurozone, second only to Germany. Coupled with that, Ireland’s fiscal policy does not allow business travellers to recover VAT on hotel accommodation as a legitimate business expense, as they can do in many other European countries. Although a number of other EU countries do not allow this expense, it is balanced by a much lower VAT rate than Ireland. In effect, this makes Ireland the most heavily taxed EU country in terms of hotel expenditure rates.

According to Annette Devine, President, IHF, the strength of Government finances would allow the Minister to reduce this taxation burden in Budget 2007. “This taxation situation arises at a time when competitiveness of Irish hotels and tourism is being attacked by a range of factors over which hotels and guesthouses have no control.

The IHF accepts that the industry must play its part in responding to the competitiveness challenge; however, the Government must also play its part in Budget 2007,” stated Ms Devine.

In addition to the taxation issue, the IHF is calling for an extra €10 million in the Fáilte Ireland and Tourism Ireland marketing budget in 2007 to ensure a significant increase in resources to deal with the changing tourism market and to deal with weaknesses in the holidaymaker market.

As part of its submission, the Federation is also stressing the need for a new model to be put in place to ensure that the method by which local authorities are funded becomes more equitable. It believes that the current local authority rates system should be abolished and replaced with a local income tax based on profitability as opposed to property valuations.

The IHF is also proposing the introduction of user charges for both businesses and households which would see the level of use determining the amount charged for the provision of waste collection, planning fees and water supply. In addition, the IHF suggests that the Government should provide local authorities with funding for social services such as social housing and assistance to the elderly and the disabled.

The issue of energy efficiency in hotels is also highlighted, with the IHF calling for the establishment of a dedicated ‘Efficient Energy in Hotels Programme’ to help address the issue of cost and availability of energy, providing advice and education on energy efficiency and alternative energy and including financial support for investment costs for hotels wishing to adjust to more sustainable energy methods.

TRAMORE CARLSBERG GOLF CLASSIC

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Pictured on the opening night of the Tramore Carlsberg Golf Classic, held at the Majestic Hotel during Ryder Cup week were (l-r) Matthew Van Etten, USA, Annette Devine, President, IHF, Mary Cronin, Tournament Director, and Martin Coffey, USA. Teams competing in the tournament hailed from the USA, Germany, UK, Isle of Man and Ireland

innsight is produced with the assstance of eircom by the Irish Hotels Federation, 13 Northbrook Road, Dublin 6. Tel: 01 497 6459, Fax: 01 497 4613, Email: info@ihf.ie Items to be considered for inclusion should be addressed to The Editor, innsight, Weber Shandwick FCC, 2-4 Clanwilliam Tce, Lwr Grand Canal Quay, Dublin 2.

www.ihf.ie

Innsight
Budget 2007 / Golf Classic / 36th Ryder Cup / Online Tourism / Lansdowne / Killarney Great Southern

Pages 1-4
Burren / Tourism Ireland / 'Irish Welcome Awards' / IHF Golf Day 2006 / Financing Hotels

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Pages 1-4 / Pages 5-8 / Pages 9-12 / Contents

EUROPEAN GLORY AT 36TH RYDER CUP

The 36th Ryder Cup at the K Club, Co. Kildare was an occasion of double celebrations for Ireland. Not only did the European team deliver a tremendous win, but the event itself was extremely successful, placing Ireland firmly on the map as a tourism destination.

The IHF commended the very successful staging of the event, noting it was a unique opportunity to promote Ireland to a massive worldwide audience. IHF President Annette Devine stated, “The marketing and promotion of the event was very effective and I congratulate everyone involved in ensuring the success of the event. I hope that the tourism sector will continue to reap the benefits of this Ryder Cup for many years to come.”

Commenting in the aftermath of the event, Minister for Arts, Sport and Tourism, John O’Donoghue, TD, said, “Ireland can be very proud of the events of recent days at the K Club. I have always said that the hosting of this most revered of international golfing events and the third biggest sporting event in the world would be a huge honour for the country. And so it has proved.”

“I wish to congratulate the European Team and their captain Ian Woosnam on their unprecedented third successive victory. The contribution of the three Irish players Darren Clarke, Padraig Harrington and Paul McGinley was a source of particular pride and pleasure to the Irish people,” added Minister O’Donoghue.

TRENDS IN ONLINE TOURISM

Caption: Pictured at Tourism Ireland’s Tourism, John O’Donoghue, recent eSymposium at Croke Park were TD, formally opened the (l-r): Paul O’Toole, Chief Executive, conference and noted the Tourism Ireland; John O’Donoghue, TD, challenge faced by the Minister for Arts, Sport & Tourism; and industry and agencies inMicheala Papenhoff, Managing Director, ensuring all tourism playersPhoCusWright.

Tourism Ireland recently hosted an eSymposium on Internet tourism at Croke Park to explore optimal strategies for success in light of changing consumer trends in planning and purchasing holidays online. Minister for Arts, Sport and

and products on the island are fully visible and purchasable by potential holidaymakers. “In 2006, an estimated 55% of holidaymakers to the island of Ireland used the internet to plan or book their holiday here. By 2010, Tourism Ireland estimates that the percentage of people using the web to plan or book at least one element of their holiday here will grow to over 75%. Marketing channels have changed and we ignore this at our peril,” stated Mr O’Donoghue.

Research undertaken by Tourism Ireland has shown that consumers’ knowledge and usage of the internet is becoming increasingly sophisticated and demanding. Delegates were told that customers are not just searching for the lowest fare any more; they are seeking information and recommendations on the perfect holiday experience, with user generated content becoming increasingly popular and influential as a source of information.

UEFA ANNOUNCEMENT FOR LANSDOWNE A MAJOR COUP

Planned National Stadium at Lansdowne Road

The IHF strongly welcomed the recent announcement by UEFA that the new-look Lansdowne Road stadium will play host to a Champions League or UEFA Cup final in the future, stating it is a major coup for Ireland and for the tourism sector. In the wake of the hugely successful Ryder Cup event, the IHF said this announcement is a further endorsement of Ireland as a host country for major events.

However, the Federation highlighted that adequate infrastructure is vital to Ireland being able to attract large international events, and urged the timely completion of the Lansdowne Road project and the National Conference Centre.

Commenting on the announcement, John Power, Chief Executive, IHF, said that the tourism industry will benefit hugely from events such as this. “This is a fantastic endorsement of Ireland’s ability to host major sporting events. The Champions League and UEFA Cup are hugely popular events in the football calendar attracting massive attendance and TV audiences,” added Mr Power.

“The success of the Ryder Cup has really set the scene, showing the world our capabilities, and putting Ireland on the map for large-scale events. The importance of having adequate infrastructure and facilities in place, if we are to build on that success, cannot be overstated. Both the Lansdowne Road and National Conference Centre projects are key elements in the future development of our tourism industry, and every effort should now be made to ensure they are delivered as speedily as possible with no unnecessary delays,” Mr Power concluded.

KILLARNEY GREAT SOUTHERN ACQUIRED BY LOCAL INTERESTS

The Kerry Branch of the IHF has warmly welcomed the purchase of the Killarney Great Southern Hotel by a partnership of Killarney business people. IHF Kerry Branch Chair Emer Moynihan stated it is fitting that the hotel, which has a 150 year tradition, should remain in local hands to ensure its legacy of heritage, quality and style will be continued into a new era of ownership.

The individuals involved are Mike O’Shea and Risteard O’Lionaird of Sunday’s Well Properties and leading Killarney hoteliers Padraig and Janet Treacy of the award winning Killarney Park Hotel and newly redeveloped Ross Hotel.

Great Southern Hotels has also announced it has accepted tenders for the sale of the Rosslare hotel as a going concern. This completes the sale of all of the Group’s hotels for aggregate proceeds in excess of €270 million.

The Rosslare Great Southern is being acquired by Mr Hilary Haydon, an accountant with property interests in the Rosslare area. He will continue to operate the business as a hotel. The sale of the hotel is scheduled to be completed early next month.

Innsight
Budget 2007 / Golf Classic / 36th Ryder Cup / Online Tourism / Lansdowne / Killarney Great Southern

Pages 1-4
Burren / Tourism Ireland / 'Irish Welcome Awards' / IHF Golf Day 2006 / Financing Hotels

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Pages 1-4 / Pages 5-8 / Pages 9-12 / Contents

BURREN REJUVENATION PROJECT GIVEN GREEN LIGHT

Fáilte Ireland has officially given Clare County Council the green light to develop and implement a €1.4 million visitor management and environmental protection plan for the Burren, Co. Clare. The objectives of the three-year scheme include the improvement of the region’s infrastructure by the provision of touch screen digital information hubs, the development of themed walking routes, and the designation and promotion of gateway entry points to the Burren at five key locations.

The initiative, led by Clare County Council with Shannon Development as a key partner, is also supported by a number of community-based groups. Actions to be undertaken as part of the project are:

  • The development of four circular driving routes to direct visitors away from the main ‘honey-pot’ sites and encourage them to visit lesser known and accessible sites in the central and eastern Burren;
  • The provision of infrastructural works at the Poulnabrone archeological site and the Fanore Dunes complex to manage current visitor pressure on the sensitive environments of these sites;
  • The erection of improved signage in the Burren region;
  • The development of an innovative multi media educational programme;
  • The production and distribution of multilingual information packs;
  • The development of geological trails and a Burren Monuments Trail.

MEMORABLE TV AD BY TOURISM IRELAND

Tourism Ireland’s television ad campaign, currently running on TV stations across Great Britain, has been listed in Marketing magazine’s Adwatch column as one of the top 20 most recalled ads by British TV viewers. The 30 second Tourism Ireland TV ads encourage viewers to ‘Discover Your Very Own Ireland’ as well as highlighting Ireland as home to the 2006 Ryder Cup. The ad campaign reflects the core strengths of the island of Ireland: beautiful scenery, the warmth of the people, the living and historic culture as well as providing information about what a holiday in Ireland could involve.

Brian Twomey, Head of Marketing Communications, Tourism Ireland said, “We’re delighted to have made it into the top twenty poll. Great Britain is the largest and most important market for tourism to the island of Ireland and we are aiming to attract 5 million visitors from there in 2006. It is obviously a great boost that our message is being communicated so memorably. Interestingly a majority of the people surveyed recalled the ads as ‘Discover Ireland’ which highlights that our core message and branding is resonating with this key audience.”

Tourism Ireland also recently picked up the prestigious ATLAS Award for Best Branding for an International Destination for 2006 presented by the Association of Travel Marketing Executives in the US.

COUNTY WINNERS ANNOUNCED FOR 'IRISH WELCOME AWARDS'

Fáilte Ireland has announced the 'Irish Welcome Awards' County Winners for 2006. From 26 county winners, staff members in three hotels were recognised for going beyond the call of duty to assist tourists. They are: Tracey McHugh at Ferrycarrig Hotel, Wexford; Rhona Chambers at Hotel Westport, Mayo; and Peter Donnelly and Lorraine O'Toole at Castleknock Hotel & Country Club, Dublin.

County winners were selected from over 4,000 nominations, nearly 10% of which were for hotels. Each county winner is now a finalist for the overall national Irish Welcome Awards which will be announced at a ceremony in Dublin on the 15th November 2006.

IHF PRESIDENT’S GOLF DAY 2006

Frank Colgan receiving the Member’s first prize from IHF President, Annette Devine with Denis O’Callaghan (left) and Seamus Desmond, Joint Managing Directors, National Linen, Sponsors

IHF President, Annette Devine hosted her first President’s Annual Golf Day on 5th September in the Heritage at Killenard. Over 75 members, guests and their spouses enjoyed this beautiful but tough course in excellent weather conditions.

The IHF extends its sincere thanks to National Linen for their sponsorship and to Donagh Davern and his staff at the Heritage for looking after everyone so well on the day.

Teresita Dempsey receiving the Ladies First Prize from IHF President, Annette Devine with Denis O’Callaghan (left) and Seamus Desmond, Joint Managing Directors, National Linen, Sponsors.

The Prize Winners were:

Members:

1st Frank Colgan, Spa Hotel, Lucan
2nd Brendan Curtis, Clarion Hotels
3rd Conor Hennigan, Great Southern, Killarney
Guests:
1st Martin Murphy, Celtic Linen
2nd Brendan Dawson, National Linen
3rd Michael Corcoran, National Linen
Ladies:
1st Teresita Dempsey
2nd Vera Madden
3rd Mary Gleeson
Inter Branch Trophy:
Dublin Branch

Innsight
Budget 2007 / Golf Classic / 36th Ryder Cup / Online Tourism / Lansdowne / Killarney Great Southern

Pages 1-4
Burren / Tourism Ireland / 'Irish Welcome Awards' / IHF Golf Day 2006 / Financing Hotels

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Pages 1-4 / Pages 5-8 / Pages 9-12 / Contents

Horwath Bastow Charleton

Financing Hotels

Over the last ten years, the number of hotel rooms in Ireland has seen unprecedented growth. Amongst other reasons, this increase can be attributed to tourism initiatives, tax incentives, a low interest rate environment and, in particular, a ready access to capital from banks and private investors.

Financing a hotel is a complicated task involving a number of different parties. Managing the expectations, requirements, risks and constraints of the promoter, operator, bank and investors is a time-consuming process but essential for the successful financing of a hotel in a tax-efficient manner.

There are a number of requisite steps to financing a hotel successfully:

Step 1: Assessing the business case

Above all, the hotel must be a viable, sustainable business proposition that will generate sufficient return for the promoter. If the hotel does not trade successfully, then the promoter will need to inject further cash year on year to fund losses. The most reliable way to assess the business case is to hire credible, experienced hospitality consultants to conduct a feasibility study and assess the viability of the business case.

Step 2: Employing a Hotel Operator

After the feasibility is assessed and the hotel receives the green light, the operator must be put in place. For owner-managed properties, this is clearly not an issue. However, in recent years the trend has been for an increasing numbers of hotels to be led by property developers. This has resulted in a marked increase in domestic and international hotel management companies.

The right management company brings a full suite of expertise required to operate the hotel. The management contract/lease is a long term commitment for both sides and needs to be carefully constructed and vetted. Additionally, the management company brings sales and marketing capabilities with established recognisable brands and the promise to enhance the profile and trading of the hotel significantly.

Step 3: Raising the Finance

It is essential when financing a hotel to balance the requirements of the main debt provider with the financial capacity of the hotel and the promoter. There are three key sources of capital for financing hotels – bank debt, investor equity and promoter equity.

Bank Debt

Banks in Ireland have begun to take a more cautious approach to financing hotels. The reasons for this stance include fears over potential oversupply, increasing interest rates and escalating construction costs with resulting cost overruns. It is essential that the bank is comfortable with the feasibility and the financial projections of the hotel. Therefore, the credibility of the consultant that prepared this is vital in the financing. The key factors for a bank are the viability of the hotel and the market value of the underlying security should they have to sell it to discharge the loan.

If the bank has to sell the hotel, the asset will (generally) be under-performing and will realise only a portion of the valuation had it being achieving its projections. On this basis, banks will typically lend an amount of 65–75% of the market value of the hotel to be repaid over a period of 15–20 years. Banks will lend in excess of this but often require additional collateral security from the promoter.

Investor Equity

The balance of the cost of the hotel will be financed using a mixture of investor equity and promoter equity. As there are still very favourable capital allowances available, albeit being phased out at present, there has been a ready pool of private investors. Structured correctly, a group of investors will pay a percentage of the construction cost of the hotel up-front and in turn will be entitled to capital allowances on the entire construction cost of the hotel. The investors will use these over a period of seven years as a tax shelter for surplus Irish rental income.

The addition of external investors complicates the deal substantially but is extremely beneficial to the promoter. The equity received

reduces the requirement for promoter to inject cash and often represents the difference between a project coming to fruition and not.

Promoter Equity

If the investors are paying an amount of 20–25% of the construction cost of the hotel, this leaves only 5–10% of the construction cost and the site cost to be funded by the promoter. Ever increasing property prices have further reduced this requirement with the banks comfortable to gear up on other property assets held by the promoter. Structured successfully, the promoter will have built a successful and profitable hotel with minimal cash introduced.

Horwath Bastow Charleton Corporate Finance department are experts in all aspects of structuring the financing of hotels. Over the last five years, we have sourced funding in excess of €500 million for Irish hotels. Recent transactions include the Ritz-Carlton at Powerscourt, the Fitzwilton Hotel in Waterford, Trim Castle Hotel and Beacon Hotel in Dublin.

Horwath Bastow Charleton is one of the leading Chartered Accounting and Business Advisory practices in Ireland and specialist consultants to the hospitality industry. Our dedicated Hospitality Business Unit comprises accountants and hospitality consultants with direct industry experience who bring a mix of functional and strategic skills to provide expert advice to our clients.

Horwath Bastow Charleton provides a complete range of services from feasibility studies and corporate finance for new development projects to sales and marketing planning and ongoing financial and operational reviews for existing and expanding hotel companies. Our affiliation with Horwath International, recognized as the leading experts in the international hospitality sector, provides access to specialist expertise and international best practice.

For further information contact: Jonathan Hickey, Director telephone: 01 676 0951 email: jonathan.hickey@hbc.ie Web: www.hbc.ie

Innsight
Budget 2007 / Golf Classic / 36th Ryder Cup / Online Tourism / Lansdowne / Killarney Great Southern

Pages 1-4
Burren / Tourism Ireland / 'Irish Welcome Awards' / IHF Golf Day 2006 / Financing Hotels

-
Pages 1-4 / Pages 5-8 / Pages 9-12 / Contents