IHF Diary

  • IHF Management and Council Meeting
    18/04/2018 - 10:00am to 4:30pm
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Feedback and Customer Experience Management Software for Hotels.
CX Index works with Independent Hotels and Hotel Chains in a wide range of locations. We help them succeed through loyalty management, improving social advocacy and provision of actionable insights designed to drive up customer experience performance and optimise resource allocation. Whether you’re a leading multi-site, multi-national chain of hotels or a smaller independent hotel, CX Index can cater for your needs
Why Use CX Index?
• Improve Business Performance
• Increase Customer Loyalty
• Drive Up Customer-led innovation
• Improve Social Advocacy
• Easy set up and no need for in-house CX expertise
• Make much smarter decisions about where to
allocate resources
• Automated data distribution so the right information
goes to the right people
• Drive up key outcomes e.g. Ancillary spend

Contact Details:

David Heneghan
Managing Director
CX Index
IDA Business Park
Dublin 15
086 1717022
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