IHF Diary

  • Management & Council Meeting
    16/10/2019 - 10:00am to 4:00pm
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Property Name: 
Glenroyal hotel & Leisure Club
County: 
Kildare

Employment Type:

Department: 
Housekeeping

Accommodation Assistant : Full-time

Main Duties:

  • Be responsible for the routine cleaning of public areas and suites/rooms to the highest standard and within deadline.
  • To liaise with our guests in a warm, friendly and polite manner.
  • Assist our guests whenever they can, and provide the best customer experience possible.
  • Be able to recommend/cross sell our facilities and amenities to our guests if asked.
  • Ensure our guests have the best stay by liaising with other departments and passing on important details/information.
  • Replace bathroom / bedroom / public area requisites as required.
  • Report any complaints or incidents of accident/fire/loss or damage to supervisor/manager on duty.
  • Ensure guest requests / queries / complaints are dealt with efficiently and professionally.
  • Daily stocking of trolleys and caddies.
  • Deal with lost property as per house policy.
  • Assist our colleagues within the Department and other Departments as and when required.
  • High standard of personal hygiene and grooming is required.

Skiils/Experience

  • 1 year experience of working in Housekeeping/Accommodation Dept. of a busy 3/4/5 * hotel in a similar role is desirable.
  • Excellent cleaning and hygiene standards.
  • Ability to work to strict deadlines.
  • Excellent attention to detail and excellent customer service.
  • Must be flexible to work shifts shifts (weekends and evening shifts as required).
  • Must be fluent in both spoken and written English.
  • Must be eligible to work in Ireland and also eligible to work more than 20 hrs per week.

Job Type: Full-time

Apply to
First Name: 
Talent
Surname: 
Talent Manager
Job Title: 
HR Manager
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