Property Name: 
5* Conrad Dublin

Employment Type:

*other department: 
Groups, Conference & Events Sales

A Group, Conference, & Events (GCE) Sales Manager with Conrad Hotels and Suites manages the Groups, Conference & Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales.

What will it be like to work for this Hilton Brand?

Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer our guests one-of-a-kind experiences, service that's intuitive and connections to people and places near or far. We're the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly intersect. People who know that the greatest luxury is the luxury of being yourself.

If you understand what it’s like to juggle life, business, and pleasure and know how to bring a sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. Because it’s with Conrad Hotels & Resorts where we promise our Guests the luxury of just being themselves.

What will I be doing?


As GCE Sales Manager, you will manage the Groups, Conference & Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales. The GCE Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:


  • Maximise all Group, Conference, and Event revenue opportunities

  • Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets

  • Contribute to the selling strategy of the hotel, and manage the departments’ adherence to achieving that strategy

  • Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market

  • Conduct weekly spot checks of five bookings carried out with a minimum of 90% “achieved” in any departmental and system audits for any Team Member

  • Ensure the GCE Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts

  • Manage and develop the GCE Sales Team to ensure career progression and effective succession planning within the hotel and company

  • Organise hotel promotional activities

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Conrad Hotels & Resorts --- where you’ll enjoy the luxury of being yourself.

A high-profile destination
More than doubling the number of Conrad properties by 2014
Conrad Hotels & Resorts celebrates 25 years of success in the hospitality industry

Required Qualifications: 
What are we looking for? A GCE Sales Manager serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference & Events Sales function in the hotel/leisure sector Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges Excellent selling capability and an ability and desire to coach selling techniques to their team Excellent organisational and planning skills Accountable and resilient Ability to work under pressure Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems Previous experience in the same or similar role
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