Employment Type:
- Full Time
We are currently require a Receptionist on a full-time, permanent basis to join their busy Reception Team. The pay rate for this role would be €10.00 per hour inclusive of Sunday Premium and overtime payments where applicable.
The main duties of this role includes:
• To greet guests in a warm, friendly manner;
• To check in and out guests efficiently and quickly using Hotsoft;
• Answer switchboard and telephone in a friendly, professional manner, transferring calls to correct extensions and dealing with requests;
• To take reservations correctly, noting any special requests;
• To promote and sell the Hotel's facilities at all times;
• To ensure billing is correctly carried out to the agreed standards;
• To deal with any guest complaints, queries and suggestions quickly and efficiently;
• To handle all departmental floats and safe deposits, maintaining high levels of security;
• To update and balance cash at the end of each shift and make lodgements;
• To adhere to all Company policies including Customer Care, Health and Safety, Fire Safety, Cash Handling, etc.;
• Other duties as required.