Business Advisors


IHF Associate Member

We help Hotel Businesses like yours deliver greater value by streamlining processes.

Our primary focus is on making the job easier for your team-members by identifying and removing non-value adding activities from their everyday processes, this allows your team to spend more time looking after your guests.

Our “Continuous Improvement” training workshops will help you to embed a “Leader led & bottom -up” culture in your business which will:

  • Improve staff retention.
  • Enhance the guest experience.
  • Increase productivity.

Our one-day practical and interactive workshops include:

  • Continuous Improvement for HOD’s and Supervisors.
  • Labour Forecasting and Scheduling.
  • 5S Workplace Organisation.

To help build your managers knowledge further in this area our brand new 2-day Lean Six-Sigma Yellow Belt course will introduce learners to the proven methodologies of LEAN & Six Sigma.

If you need more hands-on support our “LEAN Opportunity Assessments” give you the benefit of a fresh pair of eyes and the support of an experienced LEAN Hospitality practitioner who will:

  • Conduct observations of the critical processes in Rooms & F&B to identify areas of opportunity for reducing waste and streamlining process,
  • Develop a 90-day implementation plan and support your management team to install the process changes.

Contact details

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Tom Mc Dermott

085 859 5236
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Irish Hotels Federation | Working Together