Website & Online Marketing

IHF Associate Member

GuestJoy is CRM for small hotels. Take a step further and start engaging more with all your guests. You will have everything in one place. The guest journey starts with our Check-in, guests can easily provide you with their check-in data prior to their arrival, speeding up the check-in process on-site and helping to eliminate lines during busy periods.

Let your guests customise their stay with our Upsell! You can sell room upgrades (based on live availability), F&B, add-on packages, services - anything you can think of! And it’s all personalised for each guest. You reap the rewards of increased revenue per room, while at the same time giving your guest a more memorable experience.

Our Feedback module helps you to boost the number of positive reviews you get on Tripadvisor or other platforms, while at the same time enabling you to get direct feedback from guests who didn’t have a good experience.

GuestJoy ezines are fully integrated and you can send targeted campaigns to all segments. GuestJoy has direct access to the guest data which helps you to manage all your interactions with potential, future, and past guests from one place.

Our seamless 2-way integrations with the most popular PMSs, including HotSoft, Guestline, Opera, Mews, Cloudbeds, and more, will make your life a breeze, with no manual work required. For more than 7 years, we’ve given literally millions of guests a better hotel experience in 37 countries across the world - and in over 100 hotels across Ireland and counting.

Starter Guest Directory packages from €50 per property per month

Contact details

Annika Ylem

0044 207 193 1193

Irish Hotels Federation | Working Together