IHF Associate Member

GuestJoy helps accommodation owners create personalised, digital guest experiences from booking to check out.

Be more efficient with digitally-enabled experiences

• Let your guests check in online at their convenience with easy ID upload, digital signature and T&Cs check
• Say goodbye to outdated booklets and hello to rich digital directories - updated in seconds and accessible via a QR code
• Know how your guests feel with private surveys and enable happy guests to easily leave a review on TripAdvisor or Google

Easily communicate with your guests

• Create impactful emails in moments by leveraging a library of templates
• Rest easy by scheduling emails and automating sends for pre and post check out - from providing driving directions to asking for a review
• Encourage your previous guests to make a repeat direct booking with promo-based email offers
• Know what works with email performance reports

Drive revenue beyond the room reservation

• Build a wide range of offerings to meet every guests’ whims with an unlimited product catalogue
• Capitalise on spontaneity by enabling guests to accept offers 24/7, no more waiting for the concierge to open
• Tailor offers to individual guests, ensuring they only see promotions relevant to them and their type of stay
• Be as multilingual as your guests by deploying your offers and campaigns in over 20 languages

Leverage powerful functionality without the hassle

• Switch to GuestJoy with ease, just upload your customer records and tags
• Never force your guests to download an app to interact with you, everything is available via the web on any device
• Enjoy designs and functionality built for accommodation owners, helping you get up and running in no time
• Rest easy with customer support who, on average, respond to your queries in less than 60 seconds

Starter Guest Directory packages from €50 per property per month

Contact details

Annika Ülem
Commercial Director

  0044 207 193 1193
  annika@guestjoy.com
Web  www.guestjoy.com