Website & Online Marketing

IHF Associate Member

GuestJoy helps accommodation owners create personalised, digital guest experiences from booking to check out.

Be more efficient with digitally-enabled experiences

  • Let your guests check in online at their convenience with easy ID upload, digital signature and T&Cs check
  • Say goodbye to outdated booklets and hello to rich digital directories - updated in seconds and accessible via a QR code
  • Know how your guests feel with private surveys and enable happy guests to easily leave a review on TripAdvisor or Google

Easily communicate with your guests

  • Create impactful emails in moments by leveraging a library of templates
  • Rest easy by scheduling emails and automating sends for pre and post check out - from providing driving directions to asking for a review
  • Encourage your previous guests to make a repeat direct booking with promo-based email offers
  • Know what works with email performance reports

Drive revenue beyond the room reservation

  • Build a wide range of offerings to meet every guests’ whims with an unlimited product catalogue
  • Capitalise on spontaneity by enabling guests to accept offers 24/7, no more waiting for the concierge to open
  • Tailor offers to individual guests, ensuring they only see promotions relevant to them and their type of stay
  • Be as multilingual as your guests by deploying your offers and campaigns in over 20 languages

Leverage powerful functionality without the hassle

  • Switch to GuestJoy with ease, just upload your customer records and tags
  • Never force your guests to download an app to interact with you, everything is available via the web on any device
  • Enjoy designs and functionality built for accommodation owners, helping you get up and running in no time
  • Rest easy with customer support who, on average, respond to your queries in less than 60 seconds

Starter Guest Directory packages from €50 per property per month

Contact details

Annika Ülem
Commercial Director

0044 207 193 1193

Irish Hotels Federation | Working Together