IHF Associate Member

Where luxury hotels go to grow

In a world where guests expect more than just a room, Journey empowers hotels to retail their entire experience, transforming every touch point into a revenue opportunity.

Our Hospitality Performance Platform unifies advisory services, digital marketing, an award-winning booking engine, payments, and experience management into a single, strategic ecosystem. This integration enables luxury hotels to grow direct revenue, increase guest spend, and maximise the value of every stay.

With more than 750 hotels, resorts, and spas already using our platform, Journey is a market leader in hotel ecommerce. Our 160-strong team has spent over a decade building connected solutions that deliver measurable results for the world’s most ambitious hospitality brands.

Our innovation and impact are consistently recognised. Recent accolades include:

• Google Premier Partner, 2025
• Winner – Best Luxury Hotel & Property Booking Platform, SME News 2025
• Winner – Best Website, HMA Awards 2025
• Exceptional Customer Satisfaction Award, Business Awards – Information Technology 2024
• Best Hotel Technology Product (100+ employees), Boutique Hotelier Awards 2023

At Journey, we deliver more than return on investment. We deliver Return on Experience.

Contact us today

Lisa Buttle
  lisa@journey.travel
  +44 79 7432 0930

Khristina Quigley
  khristina.quigley@journey.travel/a>
  +353 85 1407 389