IHF Diary

  • IHF Management and Council Meeting
    25/07/2018 - 10:00am to 4:30pm
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Property Name: 
Dooley's Hotel
County: 
Waterford

Employment Type:

Department: 
Reception

We are currently require a Receptionist on a full-time, permanent basis to join their busy Reception Team.  The pay rate for this role would be €10.00 per hour inclusive of Sunday Premium and overtime payments where applicable.

The main duties of this role includes:
• To greet guests in a warm, friendly manner;
• To check in and out guests efficiently and quickly using Hotsoft;
• Answer switchboard and telephone in a friendly, professional manner, transferring calls to correct extensions and dealing with requests;

• To take reservations correctly, noting any special requests;
• To promote and sell the Hotel's facilities at all times;
• To ensure billing is correctly carried out to the agreed standards;
• To deal with any guest complaints, queries and suggestions quickly and efficiently;
• To handle all departmental floats and safe deposits, maintaining high levels of security;
• To update and balance cash at the end of each shift and make lodgements;
• To adhere to all Company policies including Customer Care, Health and Safety, Fire Safety, Cash Handling, etc.;
• Other duties as required.

 

 

Required Skills: 
• 2 and 3 years previous experience working at the Front Desk of a busy leisure / corporate 3* Hotel property • Always strive to provide our guests with the highest standards in customer care. • He / She shall also be fully proficient with using Hotsoft • Excellent communication and interpersonal skills • The ability to work well in a team environment and on own initiative is essential. • Please note that this position involves weekend and shift work.
Apply to
First Name: 
Margaret
Surname: 
Darrer
Job Title: 
HR Manager
Phone Number: 
051 873531
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