Perfect Reception - What is the real cost of missed calls?
Ensure no calls to your property go unanswered regardless of volume
IHF Associate Member

In hospitality your phone is your lifeline to current and potential customers. Your phone is what brings the business in and what helps keep business coming in.

In our experience, even the most seasoned of hoteliers will admit that missed calls are an ongoing problem, either due to ‘spikes in call volumes‘ or personnel shortages, either way a missed call is missed revenue.

It's difficult to quantify what the real cost is but, in challenging times like these, it is a cost you simply can’t afford. Simply calculated at 100 calls a week, with 30% being rooms related you could potentially be missing out on €3k per week at least. Can you afford to lose €150k per annum?

At Perfect Reception we ensure no calls to your property are missed, we process room reservations and hotel personnel are immediately notified of any calls.

There are no contracts and no weekly or monthly financial obligations, you simply pay for each call we take. We ensure no calls are unanswered to your property regardless of volume. We operate 7 days a week, 8.00 - 22.00.

Remember a missed call is missed Revenue.

Contact us today: 1800 910 555 –

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John O’Grady, Managing Director / Jim McCoy, Chairman /
1800 910 555

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