Data Management

Data Management
D-Edge - How can automation help hoteliers?
Eliminate useless, tedious, error-prone manual tasks from hospitality jobs and improve the customer experience
IHF Associate Member

With the COVID crisis, some trends have become rooted in our habits, and new needs have emerged, including in the hospitality business. Among them: the surge in demand for automation. Initiated to reduce the risk of infection, the digitalisation of some services such as online check-in/out – to name one – enabled travellers to feel safe and to keep traveling, while it has also empowered hoteliers, allowing them to maintain a certain level of business during the crisis, but also reallocate their human resources to higher value-added tasks.

Now as the hospitality industry faces a global labour shortage and rising costs for attracting & retaining employees: could automation provide an effective solution?

D-EDGE Hospitality Solutions shares some thoughts on how automation can help make hospitality jobs more attractive, by eliminating useless, tedious, error-prone manual tasks and improving the customer experience on their blog here.

Contact details

Jacqueline Reid

0044 7984 064638

Irish Hotels Federation | Working Together