Killeen Castle, located in County Meath, operates a 26-bedroom hotel, 550 golf members, and up to 30 weddings annually. With no dedicated HR department and manual, paper-based processes, the team faced challenges onboarding new starters, managing rosters, and communicating effectively across departments. As the business scaled in recent years, the need for a smart, reliable solution became critical.

About Killeen Castle

Killeen Castle is a 600-acre estate in County Meath that offers luxury lodge accommodation, fine dining, weddings, events, and a golf course. As the venue expanded into a full-service hospitality operation, the need for one central system to simplify onboarding, communication, and decision-making became essential.

With no HR department in house and a growing team, General Manager Philip Rock wanted software that would enhance visibility for management over key performance indicators such as pay percentages and forecasting, which would subsequently improve day-to-day workflows. Alkimii delivered that outcome, enabling Killeen Castle with an operational visibility which in turn has created a more efficient process.

Philip explained:
“From a day-to-day point of view, there are three key things. Rostering, management information for pay percentages per department, and forecasting. The discipline alone from these has led to greater efficiencies within the organisation.”

The Challenge of Managing a Growing Team

Before adopting Alkimii, the onboarding process within a growing team in Killeen Castle was managed through paper contracts, manual checklists, and spreadsheets. This created delays and unnecessary administrative effort every time a new person joined the team.

General Manager, Philip Rock, described the improvement since implementing Alkimii:
“The onboarding process is so clean. We just click and a person who is onboarding has received all their details, including their starter pack, employment handbook, and health and safety induction, all prior to them coming onboard.”

Why Killeen Castle Chose Alkimii

Key reasons for the decision included:

• Ability to onboard new hires faster with digital starter packs
• Central communication in one place for all team members
• The ability to track wage costs and performance in real time

The Results

The adoption of Alkimii created immediate and visible improvements:

1. Cleaner and Faster Onboarding
   Digital processes replaced paper forms and streamlined substantial manual admin allowing managers to focus on service and training instead of paperwork.
2. Better Communication
   The Alkimii Mobile App created one central channel, improving team alignment and engagement. Philip highlighted:
   “Previously, communications were very poor from a managerial point of view. That was revolutionised with the onboarding of Alkimii.”
3. Operational Visibility
   Managers now have access to wage percentage information and departmental performance data in real time, which is leading to better planning and more informed decisions.

Philip also noted the quality of support and training resources in addition to the platform itself.
“When I call into the support that process is extremely good and prompt. That has been a remarkable experience. The online training, the video content, the knowledge base is very good.”

Alkimii has become a crucial part of Killeen Castle’s tech stack as it supports the business through operational growth, digital transformation, and a stronger team culture. Philip stated:
“I would put this software as crucial in terms of priority. There has been a lot of change in our tech stack in the last 18 months, and Alkimii is a big part of that.”

Read the full case study here

---

Contact us today

Nauê Tunes
  01 531 1177
  naue@alkimii.com
Web: alkimii.com