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PMS
Cloudbeds & Canary Technologies form partnership supporting hotel operations
Collaboration focuses on improving efficiency and guest experience for mutual hospitality clients
Cloudbeds
IHF Associate Member


Cloudbeds, the hospitality industry’s leading platform for property management, and Canary Technologies, the hospitality industry’s leading guest experience platform, today announced a powerful strategic partnership. This collaboration represents a shared commitment to innovation, delivering an unparalleled, integrated solution that will empower shared hotelier customers to achieve new levels of efficiency, elevate the guest journey, and significantly boost profitability.

This partnership is a bold step forward, uniting Cloudbeds’ robust core property management system (PMS), channel manager, and booking engine with Canary Technologies’ cutting-edge guest management system, including mobile check-in, upsells, AI-powered guest communication, secure transactions, and more. The deep, native integration is designed to create a truly synergistic ecosystem, eliminating data silos, automating workflows, and providing hoteliers with a holistic, real-time view of their operations and guest interactions.

“Our partnership with Canary Technologies is about delivering real, measurable impact for hoteliers,” said Sebastien Leitner, VP Partnerships at Cloudbeds. “Together, we’re removing the friction that often slows down hotel operations and replacing it with a seamless experience that connects teams and guests like never before. This integration gives our mutual customers the tools they need to power their business on their terms.”

The powerful integration will ensure a frictionless, real-time flow of critical information between the Cloudbeds platform and Canary Technologies’ solutions. For hoteliers utilising both platforms, this means:

  • Unprecedented Operational Harmony: Eliminate manual data entry, reduce errors, and automate key processes, allowing staff to shift focus from administrative burdens to delivering exceptional, personalised service.
  • Elevated and Personalised Guest Journeys: Provide guests with a modern, convenient experience from booking to check out, with seamless digital interactions, contactless options, and personalised communication that drives satisfaction and loyalty.
  • Accelerated Revenue Growth: Leverage unified data and streamlined processes to optimise upsell opportunities, enhance direct booking conversions, and maximise overall profitability with greater ease.
  • Unified and Actionable Intelligence: Gain deeper insights into guest behaviour and operational performance through a consolidated view of data, empowering smarter decision-making and more strategic resource allocation.

“Today’s hoteliers are looking for integrated solutions that simplify operations, elevate the guest experience, and contribute directly to the bottom line,” said Bryan Michalis, VP of Strategic Partnerships at Canary Technologies. “Our integration with Cloudbeds reflects this shift — helping hotels streamline their tech stack, meet the expectations of modern travellers and unlock new revenue opportunities. We’re excited to collaborate on a solution that delivers real impact across the guest journey for our mutual customers.”

Hoteliers currently utilising or considering Cloudbeds and Canary Technologies can expect a seamless implementation process and dedicated joint support to maximise the transformative benefits of this strategic partnership.




Contact details


Kaliff Manniloffe, Sales Director
kaliff.manniloffe@cloudbeds.com
(+44) 20 4525 6065
Web  www.cloudbeds.com


Contact details


Kaliff Manniloffe
Sales Director

0044 204 525 6065
kaliff.manniloffe@cloudbeds.com
Web www.cloudbeds.com/request-a-demo




Irish Hotels Federation | Working Together