Innovation & Technology









Innovation & Technology
IMS connect | Redefining In-Room Entertainment
Delivering a Seamless, Secure and Personalised Guest Tech Experience
IMS connect
IHF Associate Member


IMS connect: Redefining In-Room Entertainment

IMS connect deliver a true “home-from-home” entertainment experience with our advanced in-room casting solution. Guests can seamlessly stream their favourite content, directly to the TV using their own devices and accounts. Our platform creates a private, secure connection for each room, ensuring data protection and peace of mind. Our casting solution is a crucial part of our unparalleled guest tech experience.

Business Outcomes

What does a meaningful technology experience look like in hospitality? It’s a solution that not only enhances the guest experience, but also drives measurable value behind the scenes, from upsell opportunities to satisfaction scores.

Guest Satisfaction
A seamless and intuitive guest tech journey plays a significant role in the overall guest experience and online reputation.

Customised Guest Experience
Deliver a personalised, home-from-home entertainment experience that offers guest customisation on every step of the way.

Business performance
Drive operational efficiency and improve overall business performance with tech that reduces friction and increases guest loyalty.

Increased Revenue
Keep guests engaged and on-property longer, increasing upsell opportunities like room service, dining, and premium amenities.

Unparalleled guest technology journey

At IMS connect, we are passionate about creating an unbeatable guest tech journey. Customising the guest experience allows hotels to deliver more meaningful, memorable stays that drive satisfaction, loyalty, and positive reviews. From tailored entertainment options like in-room casting to personalised welcome messages and seamless connectivity, technology enables hotels to create a seamless, guest-centric environment. Furthermore, our In-Room Casting solution seamlessly integrates with our Hotel WiFi and Hotel TV solutions for a truly unbeatable guest tech experience.

Our Features

Behind every great guest experience is thoughtful technology. Our In-Room Casting solution is built with features that prioritise security, seamless connectivity and optimise operations.

Bring Your Own Device (BYOD)
With BYOD, log-in details are stored on their devices, increasing security and guest peace of mind. Guests can intuitively stream just as they would at home.

Enriched Entertainment
Offer an enriched in-room entertainment experience with seamless access to popular streaming apps, giving guests the content they love on demand.

Network Security
Maintain the highest standards of data security with fully isolated room networks and daily automatic wiping of all guest login credentials.

Personalised Guest Experience
Deliver a truly personalised stay by allowing guests to pick up their content right where they left off, creating a seamless and unparalleled entertainment experience.

Maximise Guest Revenue
More time in the hotel room means more money spent in the hotel. Increase onproperty revenue through enhanced guest engagement, driving more orders for room service, dining, and premium in-room amenities.

24/7 Support
We provide our expert support around the clock, with 24/7 technical assistance to ensure a consistently smooth and reliable guest experience.

Experience the Future of In-Room Entertainment

Ready to elevate your guest experience with seamless, secure, and intuitive casting?

Partner with us today to enhance your entertainment offering and deliver an exceptional technology experience for your guests.



Contact IMS connect

profile photo
Denis Ahern

061 310 752
denis.ahern@imsconnect.com
Web: www.imsconnect.com/




Irish Hotels Federation | Working Together