IMS connect is delighted to announce the launch of our Guest Technology Maturity Assessment, a benchmarking tool designed to help hoteliers gain a clear understanding of how their guest-facing technology performs.

As guest expectations continue to rise, hotels are under increasing pressure to deliver seamless, modern digital experiences. The Guest Technology Maturity Assessment provides a comprehensive, objective snapshot of a property’s technology performance across five critical dimensions:

• Hotel Network
• Guest Room Entertainment
• Digital Guest Journey
• IoT Adoption
• AI Adoption

Drawing on more than 20 years supporting the Irish hospitality sector, IMS connect has developed our Guest Technology Maturity Assessment to help IHF members clearly understand where their current setup stands and where the biggest opportunities lie.

It takes 3-5 minutes to complete and provides a clear breakdown of your maturity across each dimension, strategic insights and tailored recommendations to empower decision makers when planning upgrades or defining your digital roadmap.

"Guest technology expectations have never been higher, the challenge isn’t a lack of vendors or technology, it’s how they connect.” said Denis Ahern, Chief Executive Officer. “At IMS connect, we’ve developed the Guest Technology Maturity Assessment to help hotels understand where they are today and build a development roadmap. Over time, this data will create industry benchmarks, empowering leaders to invest wisely and deliver the connected guest experiences that drive loyalty and growth".

The Guest Technology Maturity Assessment is now available: https://s.imsconnect.com/guest-tech-assesment

If you’d like to discuss your findings, please email GuestTechnology@imsconnect.com to book a complimentary report review with our Guest Technology Solutions Specialist.

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Contact us today

Denis Ahern
  061 310 752
  denis.ahern@imsconnect.com
Web: www.imsconnect.com/