Castleknock Hotel is a contemporary four-star property nestled in North County Dublin, just 15 minutes from both Dublin Airport and the city centre.

With 190 stylish bedrooms and the capacity to host conferences and banquets for up to 350 delegates, it’s a versatile venue that caters to leisure, business and events guests alike.

As a busy hotel with multiple revenue streams, including weddings, corporate events, leisure stays and gift voucher sales – Castleknock needed a digital partner who could support the full scope of their operations.

From the start, our team at Net Affinity worked closely with the hotel team to enhance their direct booking capabilities, boost online voucher sales and ensure all of Castleknock’s facilities are promoted effectively across their digital presence.

Through our booking engine, Castleknock Hotel has been able to offer a seamless and user-friendly booking journey for guests, resulting in a significant uplift in performance. In the past two years alone, the hotel has seen a 23% increase in bookings and a 13.5% growth in online voucher sales.

But our support doesn’t stop at technology. We’ve built a strong working relationship with Castleknock’s team through regular communication, strategic monthly meetings and hands-on support.

“We’ve worked with Net Affinity for ten years,” says John Havel, Senior Marketing Manager at Castleknock Hotel.

“They’re attentive, extremely helpful, and feel like part of the team. They’re a huge part of the revenue that this hotel generates. I would definitely recommend Net Affinity to all hotels.”

We also manage Castleknock’s ad spend and website, ensuring their digital presence works hard for them, converting interest into bookings and helping the hotel stand out in a competitive Dublin market.

Annemarie Hayes, Director of Sales and Marketing, highlights how we’ve become more than just a booking engine provider. “Net Affinity promotes all of our facilities – from leisure stays to weddings and conferences and we’ve seen fantastic results since partnering with them.”

Watch the full case study here: