In Ireland’s vibrant hospitality sector, guest expectations are higher than ever. They want quick answers, personalised service, and the ability to book at any time - without waiting on hold. That’s where UNO VIVA comes in.

UNO VIVA is an AI-powered voice agent built specifically for hotels. Unlike outdated IVR systems or basic chatbots, VIVA understands natural language and manages the entire reservation process - quoting live rates, confirming bookings, and even upselling extras. It’s like having your best reservations agent available 24/7.

Why Irish hoteliers should take notice:

• Capture Every Opportunity: VIVA answers calls day and night, so you never miss a booking.
• Accurate, Real-Time Information: Direct integration with your CRS/PMS ensures guests receive correct rates and availability.
• Increase Revenue: Intelligent upselling during calls helps boost your bottom line.
• Fast Implementation: Go live in just one day with full support from RateGain.
• Speak Their Language: With 30+ languages supported, including English, Spanish, and French, VIVA makes every guest feel at home.

For Irish hotels, this means fewer missed calls, happier guests, and more revenue - all without adding pressure to your team. UNO VIVA isn’t just automation; it’s a smarter way to deliver hospitality.

Contact details

Craig Taylor
Senior Director - Sales

 craig.taylor@rategain.com
Web www.rategain.com