Reporting to : General Manager
Responsible for : Oversees all aspects of Hotel operation in accordance with Company standards,including maximisation of financial performance, guest satisfaction, and staff development within established quality standards. Responsible for the day-to-day management of a hotel and its staff. Planning, organising and directing all hotel services, including front-of-house (reception, sales & marketing, reservations), food and beverage operations, and housekeeping.
Key Job Aims